With no particular company in mind, I was thinking today that few companies would care if one customer is upset and no longer uses it services.

Funny how that works, because sometimes 1 voice can become 1,000 voices.

Would companies care if 1,000 voices stopped using their services?

And sometimes that 1 voice that became 1,000 voices can become 10,000 voices.

Imagine how the bean counters in a company who didn’t care about the 1 voice would feel if 10,000 voices suddenly stopped using their services.

And if that 1 voice who became 1,000 voices who became 10,000 voices then became 100,000 voices, and . . . you get the idea.

One voice can become an infinite number of voices . . .

 — Jillian